Terms of Service
Last updated: January 5, 20261. Introduction
These Terms of Service (“Terms”) govern your access to and use of the HD Client Services website and services (“Services”). By using our website or engaging our Services, you agree to these Terms.
2. Services Overview
HD Client Services provides support for one-to-one, service-related client communication. Our Services are designed to help organizations manage direct conversations with their clients in a clear, consistent, and preference-respecting manner.
3. Acceptable Use
You agree not to use the Services for unsolicited communications, broadcast messaging, or any activity that violates applicable laws, regulations, or industry requirements.
Our Services are intended for consent-based communication, where recipients have agreed to receive messages or have an established relationship relevant to the communication.
4. Consent & Recipient Preferences
You are responsible for ensuring that your communications are consent-based and that you maintain appropriate records of consent where applicable.
Where required, recipients must be provided a clear method to opt out, and opt-out requests must be honored.
5. Prohibited Content
You may not use the Services to transmit content that is unlawful, deceptive, harassing, or that infringes the rights of others.
6. Data & Privacy
Our Privacy Policy explains how we handle personal information and is incorporated into these Terms by reference.
7. Disclaimers
The Services are provided “as is” and “as available.” We do not guarantee uninterrupted availability or specific outcomes.
8. Limitation of Liability
To the maximum extent permitted by law, HD Client Services will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or Services.
9. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date.
10. Contact
Questions about these Terms can be sent to support@hdclientservices.us.